Privacy Policy

Last updated: November 18, 2025

Inkolab (“we”, “our”, “us”) develops mobile applications for iOS and Android.
We take your privacy seriously and design all our apps with a privacy-first approach.
This Privacy Policy explains what data we collect, how we use it, and how we protect it.

This policy applies to all apps published by Inkolab.

1. Data We Collect

Most of our apps store all user data locally on the device.
We do not collect, store, or sell personal information.

We only collect the minimal data required to ensure the app works properly or to improve the overall experience.

Below is the detailed list of what may be collected depending on the app.

1.1 Analytics (Firebase Analytics)

Some apps use Firebase Analytics to understand app usage, improve features, and detect issues.

  • No advertising ID (IDFA) is collected
  • No data is used for advertising or profiling
  • Analytics is anonymous and used strictly to improve the apps

Firebase may process:

  • Device model
  • OS version
  • App version
  • Events such as feature usage or errors

Firebase Privacy: https://policies.google.com/privacy

1.2 Crash Reporting (Firebase Crashlytics) – Android only

Our Android app use Firebase Crashlytics to help us diagnose and fix technical issues.

Crashlytics automatically collects anonymous technical information related to a crash, such as:

  • device model
  • operating system version
  • app version
  • stack traces and crash logs
  • performance information at the time of the crash

This data helps us improve stability and does not include any personal information.
Crashlytics does not use advertising identifiers (IDFA).

Crashlytics Privacy: https://firebase.google.com/support/privacy

1.3. Purchases & Subscriptions (RevenueCat)

Apps using in-app purchases or subscriptions use RevenueCat to manage:

  • purchase validation
  • entitlement management
  • subscription status

RevenueCat processes:

  • an anonymous user identifier
  • purchase history
  • basic device information (for fraud prevention)

RevenueCat does not collect personal identity information.

RevenueCat Privacy: https://www.revenuecat.com/privacy

1.4. Image Processing for Identification (Mineral Identifier AI & Buzzby – Bug Identifier)

When you submit an image for identification:

  • The image is sent securely to an external AI service (GPT-Vision via AIProxy)
  • The image is used only to generate the identification result
  • Inkolab does not store the images
  • No personal identifiers are attached
  • Images are not reused, shared, or included in any dataset

This process is necessary for the core functionality of the app.

1.5. Feedback Submission (Couple Questions – Quple)

If you choose to submit feedback regarding a question in the app:

  • The feedback is stored in Firebase Firestore
  • No identifying information is attached
  • Feedback is optional, anonymous, and used solely to improve questions and game content
  • The app does not track the identity or identity of contributors

This is the only case where information is stored outside the user’s device.

1.6. Customer Support Emails

If you contact us via email (support@inkolab.app), we will receive your email address and message.
This information is used solely to answer your request.
We do not add it to any database and do not share it with third parties.

2. What We Do NOT Collect

For clarity, our apps do NOT collect:

  • Names
  • Email addresses (unless you email us)
  • Dates of birth
  • Photos stored on the device
  • Health data
  • Location data
  • Contact lists
  • Advertising identifiers

You remain fully in control of your data.

3. How Your Data Is Stored

Local Storage

All user-generated data in our apps is stored locally on your device, not on our servers.

Examples include:

  • habit progress
  • measurements
  • app settings
  • saved PDFs
  • local preferences
  • identification history

Deleting the app deletes all local data.

Cloud Storage (only for Quple Feedback)

Feedback submitted in Quple is stored in Google Cloud Firestore.
This data contains no identifiers.

4. How We Use Your Data

We use data strictly for:

  • app functionality
  • analytics to improve usability and reliability
  • managing purchases and subscriptions
  • generating identification results (AI image processing)
  • optional feedback improvement (Quple)
  • handling your support requests

We DO NOT use data for:

  • advertising
  • profiling
  • selling data
  • tracking users across apps or websites

Privacy-first is our default.

5. Data Sharing

We only share data with trusted service providers necessary for the app to function:

PurposeProviderData typeNotes
AnalyticsFirebase AnalyticsAnonymous usage dataNo IDFA
Crash reportingFirebase CrashlyticsAnonymous crash logs, stack traces, device model, OS versionAndroid only
No personal data, no IDFA
PurchasesRevenueCatANo personal info
AI identificationAIProxy + OpenAIImages (temporary)Not stored
FeedbackFirebase FirestoreAnonymous contentOnly in Quple

6. International Data Transfers

Firebase, RevenueCat, AIProxy, and OpenAI may process data outside the EU, including the United States.
These providers rely on Standard Contractual Clauses (SCCs) or equivalent protections to comply with GDPR.

7. Your Rights

Depending on your country, you may have rights to:

  • access your data
  • request deletion
  • request correction
  • object to processing

To exercise these rights, contact us:

📧 support@inkolab.app

Since most data is local, you may delete the app to remove all information stored on your device.

8. Changes to This Policy

We may update this Privacy Policy when needed.

The latest version will always be available at:

👉 https://inkolab.app/privacy-policy/